MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
There isn't really much to do Brittany except to be patient. Mail can go missing or be delayed for so many reasons. Most First Class mail isn't tracked either so it's not easy to tell where it is. 2-3 days delivery is the norm for most First Class mail in the US. If a piece of mail is misdelivered by a letter carrier it's hard to say when or if it will ever get properly delivered. Has your boyfriend mailed you items before to your current address and have there been issues in the past?
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It has been many years since I've had orientation so I can't tell you exactly what it's about. If I remember correctly, it was 3 days long (usually not at the office where you will be a CCA) which included a carrier academy where you "practice" sorted some mail and learn a lot about working safely including how to avoid dog confrontations. You also learn about the different classes of mail and how to forward mail and how to handle express mail and certified mail. Once you report to an office you may be assigned a trainer who may take you around for 3 days with them to deliver a route. Also please remember that as a CCA you may be required to work Sundays and Holidays to deliver Amazon parcels if your office/area participates in that program. You really need to be flexible in the number of hours and which hours you will be asked to work. Thanks for your questions and keep them coming if you think of anything else. Please remember that I'm just basing these answers at my experience at my Post Office. As they say online, YMMV (your mileage may vary).
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Barbara, I have no idea how that information would be found with the USPS. I also don't know If those type of HR/Personnel records are public. Before 1971, the USPS was the Post Office Department, an executive branch of the US Government. Even if the information was available I don't know who would be helpful enough in the current USPS HQ or Human Resources Department to look this up. It would seem like a needle in a haystack and I don't have confidence you'd get anywhere in your search. This is based on my personal observations of my employer, not through any knowledge of your specific question.
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You are doing it correctly by choosing "no" when the question comes on the MDD asking "is this a duplicate mailpiece". The next screen should say "label scanned in error" and then let you choose "delivered". I get this message when I accidentally have scanned a mailpiece twice in a row. The scanner is asking if you have 2 mail pieces with the same USPS tracking number which shouldn't happen. It has nothing to do whether or not it was ever scanned in the office by a clerk. The MDD doesn't hold that information. I think the only time you'd get two packages with identical tracking numbers is if the mailer printed out the same label twice and attached it to two separate items. This would be cheating the USPS out of revenue. I've seen this happen before but it is rare.
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I probably won't be able to assist you with your specific situation but can't give my opinion. I personally think it's not true and the letter carrier is being a bit difficult. It can be annoying to a letter carrier to be interrupted when distributing mail to the cluster boxes but I suppose there are worse things to worry about. I only deliver mail to a cluster box community on occasion and if someone came up to me I'd use my judgment and likely give them their mail. It's a gated community and know of no mail theft issues whatsoever. In your case you even come with a key so it's clear that you are the resident for a particular mailbox and he shouldn't worrry about you taking from another mailbox. Please keep in mind that this is only opinion and it's not something I go through on a daily basis. In the office where I work, we have received no instructions that I can recall about allowing customers to retrieve mail from their cluster box while the letter carrier is servicing them. Letter carriers are tasked with keeping the mail secure but I think with any level of reasonableness they can do that especially with peole they may know personally. Thanks for your question though I don't know if you'll make any headway with your particular new letter carrier.
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This question has been asked verbatim before. I don't know if this is a joke or a trick. I may safely pull aside when I can if it's believable. At that point I may get out of the vehicle and investigate what is being pointed out. At all times I'd be keeping my personal safety as a priority. There are times when my rear liftgate has popped open. It'd make sense if someone pointed that to me but it's never happened yet.
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It is fine to ask the letter carrier not to walk through the flower beds and then track mud onto your porch. I'll admit I'm not the most considerate person sometimes when walking across lawns and through flowerbeds. I certainly don't want to crush the flowers. Ultimately it's your property and you can request anything you'd like as to how the carrier approaches the mailbox. It's possible that even if your regular carrier adheres to your request any replacement letter carrier my not adhere to your request if they aren't notified by your regular carrier via a "carrier" alert card. Any reasonable letter carrier should understand and adhere to your request.
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