Factor
Woodstock, VA
Male, 65
My life in ATC began with 4 years Air Force then another 30 years with the Federal Aviation Admin. working tower & radar at some big international airports. I fought in the 1981 war with PATCO, survived the strike and kept a job that was just too exhilarating to walk away from. While there was nothing better than working airplanes, I did move on through several air traffic supervisory and management positions. It was a long, crazy career but I wouldn't trade a moment of it for love or lucre!
Requirements have changed some since I signed on. For the absolute latest developments, I suggest doing a web search for air traffic controller education requirements. The last time I checked, applicants had to enroll in one of the education programs authorized by the FAA, pass a pre-employment aptitude test for the job and have either completed four years of college, have three years of work experience or a combination of both. It was also possible to get in with military experience. Once accepted into training, expect 12 weeks of intensive instruction at FAA’s Academy in Oklahoma City (a great town!). It’s a tough three months and about 50 percent of the trainees are washed out during this phase. Graduates are assigned to an air traffic control facility where they start off with more classroom time. Then it’s on to the control rooms for on-the-job training. From there, it can take between 18 months and three years to become a fully certified controller. If you are considering ATC as a career, those are the tangible requirements. After many years in the profession, I can tell you that the intangibles are at least as important. Maybe more so. ATC can be either the best or the worst job ever; depending on your attitude and expectations. Like a drug; it’ll take you high as the sky. Just be aware that what goes up must come down. Things can and will go wrong now and then. It happens to all of us but when it happens to controllers, it’s a hard landing. Cheers, Factor
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Thanks for your questions! I was still onboard when Uberlingen happened. As you can imagine, controllers are always fascinated by aviation accidents – especially those involving air traffic control. That’s why you’d find copies of the latest National Transportation Safety Board accident reports in many controller break rooms. We’d talk about each accident; attempting to reconstruct the events and decisions leading up to it in a way that might change the outcome. Sometimes 15 or 20 minutes of second guessing and saying things like “I sure wouldn’t have done anything that stupid!” or “Why didn’t they do (whatever)?” had the effect of distancing us from the reality that it could have happened here.
Midair collisions, or “aluminum showers” as we called them, are a controller’s worst nightmare. Uberlingen was the embodiment of that nightmare. Sure, there were contributing factors such as how the flight crews should have reacted to their TCAS (collision avoidance) alerts, contrary instructions from the controller, etc. To us though, the real issue was having two aircraft on converging courses, at the same altitude. That’s a bad setup and one that should be avoided whenever possible. If unavoidable, it must be monitored continuously to ensure that one plane either passes well ahead of, or behind the other. And if the controller becomes distracted by other duties? That’s how the nightmare begins.
The fact that there were two controllers on duty but one was sleeping made us squirm in our seats. The practice of allowing one controller to sleep for the first half of a midnight shift then swap with whoever worked that half was common practice at many facilities.
As to lessons learned? Not much. I already mentioned the bad setup of two converging flights at the same altitude. In converging situations, the best controllers always try to build in some altitude separation. It’ll save the day if they become distracted. The fact there were two controllers on duty but one was absent from the control room reminded me of my early years in ATC. It seemed safe after midnight, when there was very little air traffic but there’s no doubt an extra set of eyes can prevent a catastrophe.
I doubt there were any new training or procedural initiatives taken because of this accident. For controllers, there were existing directives and good operating practices already in place that would have covered a Uberlingen type situation.
Thanks for the interesting questions!
Factor
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This is an important question. I’ll attempt to answer it with callous objectivity - tainted by a sprinkling of subjective sentiments and a smidgen of erratic rationale. Always the controller.
The Country actually needs more controllers at the busiest FAA facilities and fewer to none at the less active locations. I would suggest a redistribution of resources except for the fact that controllers from the closing towers are not FAA employees. They work for private air traffic control services under contract to the FAA; the same FAA who pays them around a half million of our tax dollars per year, per tower. The airports these contract controllers work at did not meet the threshold in air traffic volume to justify an FAA tower. While I hate to see anyone lose their job; I’d say that closing these towers is “a healthy trimming of fat.” They are a legacy of better times.
The “scary reduction in safety” card is being played mainly for political purposes. One Congressman stated; “Closing control towers is equivalent to removing stop lights and stop signs from our roads...” This is not only a bad analogy but isn’t even amusing hyperbole. Closing those towers will be more like adding a few small speed bumps to air traffic operations. While some operations at these airports may be slowed down a bit; safety won’t be compromised. I’ll note here that all pilots are trained in how to conduct flight operations at uncontrolled (no tower) airports. Controllers are too. I worked at two busy radar facilities that had control jurisdiction over dozens of towerless airfields. Operations were conducted efficiently and with no derogation of safety.
Closures are slated to occur at low density airports with less than 150,000 takeoffs and landings per year. Doing the math; that amounts to a little over 400 aircraft movements in a 16 hour day (assuming no midnight shift) or about 25 takeoffs and landings per hour. In comparison, Atlanta Hartsfield Airport averages around 2,500 operations a day. If airport operators, users and other interested parties feel strongly enough about keeping their particular tower open, I suspect they could approach their State and/or local government about funding it.
Cheers,
Factor
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This is another great question for anyone considering an ATC profession! Actually; if you are 31, you are already too old to become an FAA controller. Here’s an excerpt from their policy; “...a maximum age of 30 years is established for entry into civilian air traffic control positions in the Federal Aviation Administration...” The only exception I know of would apply if you have prior military experience as a controller. The are private companies who provide ATC services but I have no knowledge of their age requirements.
At the other end of an ATC career, the FAA also has a maximum retention age for those “actively engaged in the separation and control of air traffic.” It states that, with a few exceptions, controllers are required to hang up their headsets at age 56.
Yes, you can work as an ATC after age 31 but learning the job and developing the necessary skills is best done at an earlier age. Most controllers I worked with were at peak performance in their thirties. I started my ATC career at age 19. Regarding that mandatory retirement age, I’ll say that ATC is a young person’s game. Depending on where controllers work and how much traffic volume and complexity they have to deal with – they can lose their edge at a fairly early age. Sometimes it’s best to quit while you’re ahead.
Cheers,
Factor
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Suicide Hotline Manager
Has anyone killed themselves during a call?
TV Meteorologist
What were your worst on-screen bloopers?
Veterinarian
Who are the bigger hypochondriacs: dog owners or cat owners?
Thanks for writing, Dave. Although many air traffic controllers work for private companies, most are employed by the Federal Government, in either the Department of Defense (DOD) or the Federal Aviation Administration (FAA). I spent most of my ATC time in the FAA.
I don’t know much about how difficult it is to oust an employee from other Government agencies but to throw a controller out of the FAA is very, very difficult. In fact, you’d have better luck trying to throw a bowling ball into an open window on a speeding train. A “single high-profile mistake” should be sufficient justification if the employee was proven to have been grossly negligent or was under the influence of drugs or alcohol. This would be an extraordinary situation though. In my experience, most attempts to remove an employee from his/her current position were based on far less dramatic circumstances.
As is the case with certain other professions; not everyone is cut out for ATC. The hope is to identify those individuals during the hiring process. If pre-screening fails, on-the-job training usually uncovers those who are in - way over their heads. Unfortunately, removing such individuals before they make that big mistake can be a protracted and ambiguous process. Documentation is key and relies heavily on the diligence of training instructors and supervisory personnel to ensure that substandard performance becomes part of the trainee’s official record. In other words; put it in writing!
Demands of the job sometimes keep on-the-job training instructors and supervisors too busy to maintain comprehensive performance documentation. This can have unfortunate consequences. In my experience, most individuals who were deemed training failures appealed management’s decision. Unless there was sufficient documentation to support that decision, management would lose. Being able to remain in a job that they’re not really capable of handling means the employee loses too. They just might not realize the fact until it’s too late.
Cheers,
Factor
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I had to think a while about that one Peter! You may be referring to traits like my graying hairs (there’s a story behind each one) and my nervous tic or skills such as the ability to drive a stick-shift VW Beetle home after a midnight shift while drinking a quart of beer held between my legs. I never spilled a drop and, by the time I got home, I’d feel mellow enough to fall right to sleep. Being able to get around eight hours of sleep during the daytime was an essential ATC skill if your job was to stay up most of the night! But seriously...
I believe the real answer to your question is that most controllers already had many of the necessary traits and skills needed before they entered the ATC profession. For example; the ability to work under extreme pressure cannot be learned on the job. There is no time to teach someone how to be more analytical, cautious, focused, etcetera when they are struggling to learn the unique skills of ATC work.
As to using one’s acquired ATC skills outside of work? Unlike doctors, plumbers, programmers and such, who can still practice their unique skills after ‘clocking out’ for the day , a controller’s ability to handle air traffic is of absolutely no use off the job. You’ll never find us in the Yellow Pages. What I did take away with me after work was the often annoying sense of urgency and impatience I acquired over years of working airplanes. Not generally useful, marketable or necessarily a good thing. Still, ATC was the only job for me. Although I tried my hand at a few other things before becoming a controller, I could never have made a career of them. I think we’re all cut out to be something – artist, air traffic controller, worrdsmith or whatever. If we’re lucky, we discover our true niche in life before it’s too late. I was lucky!
Thanks for writing!
Factor
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Complete communications failures are extremely rare. What we see more often is known as a “stuck mike.” That’s when one aircraft on a control frequency transmits (usually by pushing a button) and that button sticks. This leaves the aircraft’s radio in a continuous transmit mode; meaning no one else on that control frequency is able to transmit – including the controller! (And they wonder why we drink.) It’s like using a walkie-talkie to communicate with with twelve other people. If you make a call and your transmit button sticks – everyone will hear you but will not be able to respond. In such situations, the pilot won’t become aware of what has happened until he or she realizes things have become unusually quiet! Hopefully, the other pilots on that frequency will quickly recognize the stuck mike situation and call the air traffic facility on another frequency. Eventually, the pilot with the problem will realize what happened and check his or her mike button. Then life is good again!
If an aircraft experiences a complete radio equipment failure, the pilot can select a special code that is sent from a different kind of non-voice transmitter. That code lets ATC know the aircraft has lost its radios. This information is forwarded to all other ATC facilities along the aircraft’s route. Controllers will keep other known traffic out of the way till the flight lands at its destination. Fortunately, today’s technology and the aircrafts equipment redundancy make such situations highly unlikely.
Good question - thanks for writing!
Factor
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