AtlSoapGuy
Atlanta, GA
Male, 52
I have worked in the dry cleaning industry for almost 30 years. I worked in my family's dry cleaning operation as a manager and owner. Currently, I write a blog for those in the dry cleaning industry, as well as work for a manufacturer of dry cleaning chemicals. Over the years I have spent in the dry cleaning industry, I estimate that I have been in over 2000 dry cleaners in the US.
Not usually. The drycleaning plant owner will most likely ask you for some other identifying information, such as address, phone number, picture id, description of the garments, etc. Most drycleaner owners would much rather have the garments picked up and paid for, as opposed to hanging on the conveyor unclaimed.
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I would recommend finding a dry cleaner that has the DLI Seal of Approval Award of Excellence. You should be able to find a list of these at www.dlionline.org.
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I would contact the manufacturer of the machine.
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Depending on the severity of the shrinkage, your dry cleaner may be able to stretch the garment and treat it with a sizing/fabric finish to hold its size and regain some of it originial shape. This treatment is not permanent and will have to be done each time the garment is cleaned. If the shrinkage is severe, the problem will not be able to be corrected.
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That is usually a problem that cannot be corrected. A professional cleaner may be able to re-dye the garment for you, but this is almost a lost art and there are very few left in the industry with this skill.
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If a drycleaner also has a tailor or alteration person on the premises, they may be able to fix your ripped coat. If they do not, I would recommend taking it to an alterations or tailor shop.
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Khaki's can usually be spot cleaned. I would take the pre-caution of pre-testing the stain removal agent on an un-exposed seam to see how the color will react with the agent, before I actually attempt the removal of the stain. Most of the time, there should not be a problem, however, there are some poorly constructed garments making their way to market and it is possible to run across some of these from time to time.
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