Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Asked by Longlivekingrichard@aol.com over 12 years ago

If the item weighs 13oz. or less, your letter carrier should pick this up if you have put the proper postage on it and used stamps only. You can determine the proper postage by using the postage calculator at www.usps.com. If you use electronic postage such as click 'n ship or postage via eBay, PayPal, or amazon (for example) the 13 oz. rule doesn't apply and your letter carrier should take it regardless of weight. If the item weighs more than 13 oz. and contains only stamps it would have to be brought to a PO and presented directly to a postal worker to be mailed.

1066 Votes

I've heard that ccas that don't make it through their probation are fired,and they have no future,because no company (private sector) will hire them. I'm only speaking for those law abiding citizens,who tried to do the right thing,but weren't fast

Asked by 90 day probation pressure almost 12 years ago

I can't imagine that not making it through probation as a CCA means that their future in the private sector is ruined. How would a future employer even know that you were a probationary CCA for the USPS unless told by the applicant? I understand how it can be somewhat of a conflicting situation to want to do the job properly (i.e. deliver the mail accurately and safely) and be under a time pressure from management to get a route (or part of a route) done in a certain amount of time. For some, it isn't easy to do both without resorting to some type of illegal tactic. This job isn't for everybody as it does take a fair amount of organization, literacy, and knowledge of an area to do correctly. I hope you do make through probation and thank you for your question.

1065 Votes

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Asked by Jeff over 12 years ago

The sender can request that the Express Mail item be held for pickup at the destination PO. I don't know how often it is used. You are correct that most Express Mail items are delivered as addressed. Keep in mind that I'm a letter carrier so I probably wouldn't see the hold for pickup items. Good question!

1065 Votes

Another question. As CCA, I got a residntl RT with half the mailboxes at the front door and half on pedestals in the landscaping. My avg is 2min 30sec per home for first or second time on RT. Is this too slow? Should it be 2min or 1min45sec?

Asked by GS94087 over 12 years ago

The rate does seem a bit slow for a residential walking route. I don't know what the rate should be, except I could probably deliver at a rate of 1 house per minute or less. But you being a newer carrier you understandably would go slower than that.

1064 Votes

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How do you handle dogs

Asked by JTDN over 12 years ago

We all carry Dog repellent spray with us. This can be used if we feel threatened or about to be attacked by a dog. Most dog owners where I deliver mail are responsible so it's not usually a problem. We are allowed to skip or suspend delivery of mail to an address if a dog is a persistent problem. Fortunately my issues with dogs delivering mail have been few and far between. Good question!

1063 Votes

Customers are used to getting mail at the same time everyday. Today there was more mail to sort/deliver, so you are later than usual in making deliveries. A customer is angry because he has been waiting for a cheque, how do you address the situation?

Asked by zoom over 11 years ago

I don't come across that situation very often. It is true that on many routes the mail is delivered at approximately the same time daily. There is no actual "on time" for mail to be delivered during the day. We just have an end of day deadline to meet for finishing out route and a prescribed order to deliver the mail. Like you said, some days the mail volume is higher (or our staffing levels are lower) which may result in a later delivery time. I would address the situation by explaining the above to the customer. I never get angry back and always remain calm. Nowadays so many financial transactions can be done electronically that I don't believe I deliver too many checks and trend will only likely continue. I appreciate the question.

1062 Votes

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks

Asked by Ron over 12 years ago

I don't think the insurance covers express 1-day if it is delivered late and not damaged. You would be eligible for a refund of the 1-day Express Mailing cost if the item is not delivered on-time as guaranteed on at the time of purchase.

1062 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

I've heard that ccas that don't make it through their probation are fired,and they have no future,because no company (private sector) will hire them. I'm only speaking for those law abiding citizens,who tried to do the right thing,but weren't fast

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Another question. As CCA, I got a residntl RT with half the mailboxes at the front door and half on pedestals in the landscaping. My avg is 2min 30sec per home for first or second time on RT. Is this too slow? Should it be 2min or 1min45sec?

Also on Jobstr...

How do you handle dogs

Customers are used to getting mail at the same time everyday. Today there was more mail to sort/deliver, so you are later than usual in making deliveries. A customer is angry because he has been waiting for a cheque, how do you address the situation?

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

I've heard that ccas that don't make it through their probation are fired,and they have no future,because no company (private sector) will hire them. I'm only speaking for those law abiding citizens,who tried to do the right thing,but weren't fast

Hi Dave,It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Another question. As CCA, I got a residntl RT with half the mailboxes at the front door and half on pedestals in the landscaping. My avg is 2min 30sec per home for first or second time on RT. Is this too slow? Should it be 2min or 1min45sec?

Also on Jobstr...

How do you handle dogs

Customers are used to getting mail at the same time everyday. Today there was more mail to sort/deliver, so you are later than usual in making deliveries. A customer is angry because he has been waiting for a cheque, how do you address the situation?

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?Thanks

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Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks