Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

i have been waiting on a check that was mailed out over ten buisness days ago it was not sent certified and i have not got it what can i do ?

Asked by melissa over 12 years ago

I don't have any good advice as to what to do re: the check. On occasion mail isn't delivered as quickly as it should be. Sometimes it could be diverted by accident to a different PO and then take time to get to the correct PO. ultimately, after waiting a few more days, you may contact the sender and see if they can issue a replacement check.

1046 Votes

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Asked by Jeff over 12 years ago

The sender can request that the Express Mail item be held for pickup at the destination PO. I don't know how often it is used. You are correct that most Express Mail items are delivered as addressed. Keep in mind that I'm a letter carrier so I probably wouldn't see the hold for pickup items. Good question!

1045 Votes

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

Asked by fed up over 11 years ago

I can't cite any legal regulations here due to my lack of knowledge on this subject. I would recommend that you return any mail that comes to your address with their name or give it to them directly. It sounds to me that you don't want to do either of those suggestions. Technically, I can't see where you are wrong in keeping or discarding the mail/packages you are referring to but I believe it is morally wrong to keep these items and not return them or give them to your neighbor. If you don't have a good relationship with this neighbor, you could just put the mail back in your mailbox or a blue USPS collection box and write on the mail "person doesn't live at this address." Again, in my opinion, the choice is yours what you do with this mail. Thanks for writing.

1044 Votes

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks

Asked by Ron over 12 years ago

I don't think the insurance covers express 1-day if it is delivered late and not damaged. You would be eligible for a refund of the 1-day Express Mailing cost if the item is not delivered on-time as guaranteed on at the time of purchase.

1043 Votes

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How do you handle dogs

Asked by JTDN over 12 years ago

We all carry Dog repellent spray with us. This can be used if we feel threatened or about to be attacked by a dog. Most dog owners where I deliver mail are responsible so it's not usually a problem. We are allowed to skip or suspend delivery of mail to an address if a dog is a persistent problem. Fortunately my issues with dogs delivering mail have been few and far between. Good question!

1042 Votes

I put a package in my out going box and when the mailman picked it up he said it was leaking. It had candy in it. What will happen to the package? Will it be delivered or expected or just thrown away

Asked by kortney over 12 years ago

I don't know for sure what would happen with your package. It could be returned to you for better packaging, delivered in the condition it was found, or re-wrapped by the USPS and delivered. I suppose they could throw it away if they can't figure out who it is intended for or who it came from.

1042 Votes

I have a garage door mail drop but the postal carrier always leaves mail hanging out of it. There are mail thieves in the area. I tried calling the PO to complain but they won't answer. What kind of note can I leave for the carrier that will help?

Asked by Cam over 12 years ago

You bring up a valid concern in my opinion. I'm sorry that you have had no luck calling your local PO. my suggestion would be to put a small note near the mail slot saying "please push all mail completely through garage door slot. Thank you." I hope that helps. You can also mention it to your letter carrier if you ever see them in person.

1040 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

i have been waiting on a check that was mailed out over ten buisness days ago it was not sent certified and i have not got it what can i do ?

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks

Also on Jobstr...

How do you handle dogs

I put a package in my out going box and when the mailman picked it up he said it was leaking. It had candy in it. What will happen to the package? Will it be delivered or expected or just thrown away

I have a garage door mail drop but the postal carrier always leaves mail hanging out of it. There are mail thieves in the area. I tried calling the PO to complain but they won't answer. What kind of note can I leave for the carrier that will help?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

i have been waiting on a check that was mailed out over ten buisness days ago it was not sent certified and i have not got it what can i do ?

Hi Dave,It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?Thanks

Also on Jobstr...

How do you handle dogs

I put a package in my out going box and when the mailman picked it up he said it was leaking. It had candy in it. What will happen to the package? Will it be delivered or expected or just thrown away

I have a garage door mail drop but the postal carrier always leaves mail hanging out of it. There are mail thieves in the area. I tried calling the PO to complain but they won't answer. What kind of note can I leave for the carrier that will help?

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Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks