Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

Best Rated

Is it faster to have your mail picked up by your mailman, or dropping it off in one of the blue postal service boxes?

Asked by k8B over 12 years ago

I believe there is no difference as long as you don't use the blue collection box after the collection time stated on the box label. In my office, any mail picked up by a letter carrier at a residence is dispatched for processing before the end of the day. An exception may be if you go to the PO in the AM to mail letters. It is possible that those letters are dispatched from a truck that leaves hours before the end of the day. 

 

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Asked by Longlivekingrichard@aol.com over 12 years ago

If the item weighs 13oz. or less, your letter carrier should pick this up if you have put the proper postage on it and used stamps only. You can determine the proper postage by using the postage calculator at www.usps.com. If you use electronic postage such as click 'n ship or postage via eBay, PayPal, or amazon (for example) the 13 oz. rule doesn't apply and your letter carrier should take it regardless of weight. If the item weighs more than 13 oz. and contains only stamps it would have to be brought to a PO and presented directly to  a postal worker to be mailed. 

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Asked by Jeff over 12 years ago

The sender can request that the Express Mail item be held for pickup at the destination PO. I don't know how often it is used. You are correct that most Express Mail items are delivered as addressed. Keep in mind that I'm a letter carrier so I probably wouldn't see the hold for pickup items. Good question!

Another question. As CCA, I got a residntl RT with half the mailboxes at the front door and half on pedestals in the landscaping. My avg is 2min 30sec per home for first or second time on RT. Is this too slow? Should it be 2min or 1min45sec?

Asked by GS94087 over 12 years ago

The rate does seem a bit slow for a residential walking route. I don't know what the rate should be, except I could probably deliver at a rate of 1 house per minute or less. But you being a newer carrier you understandably would go slower than that. 

How do you handle dogs

Asked by JTDN over 12 years ago

We all carry Dog repellent spray with us. This can be used if we feel threatened or about to be attacked by a dog. Most dog owners where I deliver mail are responsible so it's not usually a problem. We are allowed to skip or suspend delivery of mail to an address if a dog is a persistent problem. Fortunately my issues with dogs delivering mail have been few and far between. Good question!

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks

Asked by Ron over 12 years ago

I don't think the insurance covers express 1-day if it is delivered late and not damaged. You would be eligible for a refund of the 1-day Express Mailing cost if the item is not delivered on-time as guaranteed on at the time of purchase.

Customers are used to getting mail at the same time everyday. Today there was more mail to sort/deliver, so you are later than usual in making deliveries. A customer is angry because he has been waiting for a cheque, how do you address the situation?

Asked by zoom over 11 years ago

I don't come across that situation very often. It is true that on many routes the mail is delivered at approximately the same time daily. There is no actual "on time" for mail to be delivered during the day. We just have an end of day deadline to meet for finishing out route and a prescribed order to deliver the mail.  Like you said, some days the mail volume is higher (or our staffing levels are lower) which may result in a later delivery time. I would address the situation by explaining the above to the customer. I never get angry back and always remain calm. Nowadays so many financial transactions can be done electronically that I don't believe I deliver too many checks and trend will only likely continue. I appreciate the question.