MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am sorry that I have no experience in filing grievances. I don't know what remedy you would look for as a remedy. I agree that it seems wholly unfair that a carrier who is qualified to drive and LLV wouldn't be giveN priority over one who doesn't qualify. It also seems unsafe To allow that. I would recommend speaking with a shop steward if there is one, or the Regional Administrative Assistant if there is no NALC shop steward.
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There is a claims process to be followed when item is missing. I am not sure of the details of this process. There may be some questions asked, but if our tracking system shows as "out for delivery" and no scan afterwards that is a good indication that something went wrong and you'd probably be entitled to a refund.
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It is possible that the letter fell out in transit. If the letter is found loose in the mail and it can be determined an address it belongs to, then it would probably be sent along. The envelope also should wind up either at the sender or recipient, possibly with a stamp saying "received unsealed" or "received without contents"
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It is surprising to me that a carrier would purposely not deliver mail for a certain name if there is no forwarding order for that name FROM that address. I guess the mail is being returned to the sender? My recommendation is for you to see if you can contact the PO that services your mother's house and make it clear that mail for you should be delivered to as addressed (to your mother's house). Another option would be for your mother to speak to the letter carrier directly and say that her son (you) should have his mail delivered as addressed. I hope this helps.
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Usually that means that insufficient postage was applied and the item is being returned To you for more postage. Was your letter shaped like a square or otherwise abnormally shaped? Those letters need .20 add'l postage. Was there an amt. written next to the "postage due" stamp? Usually one "forever" stamp is sufficient to cover the postage for a letter unless it weighs more than 1 oz.
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The blue collection boxes that you are referring to are shaped in a way that is unlikely for any water to get inside from a rain storm. I don't recall ever collecting wet mail from those boxes. The only thought I have about this is if its pouring and the letter carrier goes to empty the box, there may be a short period of time where the mail gets wet. I would say its nothing to worry about.
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I don't know what other carriers do, but I pretty much know every name that goes to each house on the route I deliver. The route I deliver isn'tvery transient so it is easy to do that. if I am not sure about the name going to a certain address, I put a question mark next to the addressees name and deliver it. By doing this I hope that if it is incorrect, they will leave me the letter the next day. many carriers may just deliver based on the address and not pay attention if there is a forwarding order on file or Not. The boxes I deliver mail to don't have a name label next to them. Unfortunately, there are some carriers who aren't very diligent at their job and they make mistakes more often than most. In the situation you are asking about if the mailman wasn't paying attention to the names, then a correctly addressed tax check should get to you.
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